YOUR RUG CLEANING PROBLEMS

Friday, 30 April 2010

Tibetan Rug

WOW i have just finished cleaning an amazing hand-knotted Tibetan rug a mix of wool and silk.
What a beautiful piece of craftsmanship, the foundation colour of the rug is royal red and wool and the pattern is ivory silk. This was one of my favourite rugs to clean. The dirt and grit that i removed from it using my rugbadger was unbelievable, almost half a freezer bag full.

This is the most important part of cleaning a rug, is removing all the dry soil. If this is not done once its wet all the soil will turn to "mud" and make the rug look awful. The dry soil literally acts like a knife and tears the fibres from the rug. This is why its so very important for rug owners to vacumm their rugs on a regular basis removing all of this dry soil really does increase the life of your rug.

I really do enjoy cleaning hand-knotted rugs and restoring the softness and colours through our cleaning process. You can really appriecate the time and skill it takes to make a rug like these.

Well im off back into the cleaning studio to get started onn the next rug.
Until next time

Captain Rug Wash

Tuesday, 2 March 2010

Little Critters

I visited a lady today who had a problem with a rug that she was slightly embarrassed about. After reassuring her that I have seen quite a lot of gross things that are related to rug cleaning, she explained her story to me.

Whilst on a weekend break to London with her husband and daughter, she had bought a very nice hand knotted Persian rug 2 months ago from a market stall in North London.
She returned with the rug to her home in Newton Ferrers, with the intention of laying it down in her daughter’s bedroom next to her bed.
After a few weeks their daughter was complaining of itching during the night. After further inspection by my client she found bite marks on her daughter’s skin which were painful.
After a few weeks of using body lotion products she had in the bathroom cupboard the problem was not going away. She visited the doctors and they discovered that her daughter was being bitten by either fleas or bed bugs. My client was horrified as she has always regarded herself as a clean and tidy person and her home is always tidy and kept neat and clean.
I received the phone call from my client and after hearing her story I arranged a time for me to come out and visit her. Armed with my microscope, gloves and inspection pad I arrived at her home and went straight to her daughter’s bedroom. I inspected the bed, carpet, skirting boards, all cracks and crevasse and finally the rug. I noticed bed bug evidence on the bed and mattress and I saw a few Bed Bugs on the mattress. I’ve seen many Fleas and obviously dustmites but this was one of the few times I have come across such a large volume of bed bugs.
As I turned by attention to the rug I noticed that a lot of the bed bugs were hiding in the rug.

Bed bugs only appear in the bed at night time when they can sense a warm body in it, so they can feed upon that body. During the day when the bed is cold and empty they like to stay hidden in cracks around the skirting board.

I showed my client the specimen jar I had used to collect the evidence and she was horrified to now that she had a bed bug problem. I advised her on the course of action I would take and she was more than happy for me to go ahead and do the work.

I went to my van and got the appropriate equipment out to clean the carpets, bed frame, mattress, curtains. I rolled the rug up and sealed it in a polyphene bag so none of the bed bugs could be transported to another room. When I returned to our rug cleaning facilities I gave the rug a full spa treatment clean and a course of action for the bed bugs. I returned the rug to my client and she was amazed at how well I had dealt with the problem. And also how well her rug had cleaned up.

She asked me how the bed bugs would have got in her house and my professional opinion would have been, seeing the rug was the only new (second-Hand) item they had bought into the house environment in the last couple months. I said to her they were probably from the rug and transported down from the previous house to her house.

My client was overjoyed at how well we treated her bed bug infestation. So if you have concerns about bed bugs, fleas, dustmites or any other creepy crawlies please do not hesitate in getting in contact with a member of our team.

Wednesday, 17 February 2010

Cleaning the flooring at Xcel wetsuits in Plymouth

First of all i want to wish Steve and the team at Xcel wetsuits all the best for the future in thier amazing new warehouse in Plymouth.

Steve phoned me up and explained that he was moving his company into a new warehouse, but before he could fill the warehouse up with wetsuits and surfboards it needed a through cleaning.

So in me and phil went with our scrubber machine and the very best solutions that we use and got to work scrubbing the concrete flooring. Getting rid of all the dirt and grease and dust, the flooring looked like new again after just a couple hours of work.

Next we moved onto the carpets in their lobbyway and showroom and again using our ECO- friendly cleaninf solutions we brought the carpets back to life and looking as good as new.

I even managed to rescue Amanda's handbag from an exploding fountain pen which leaked into the bottom of her bag.
www.ecs-sw.co.uk

www.plymoutstonecare.co.uk

Friday, 15 January 2010

The origins of Captain Rug Wash. The story of a rug cleaning Superhero

Captain Rug Wash was first spotted flying over the windy roads of Dartmoor. Although new evidence has come to light over the years that he has been spotted as far west as Penzance and as far east as Bristol. Spotted in the early part of 2009, locals could not understand why he wondered around looking so sad and lost. A couple of brave locals approached him and asked him if he was okay. The only quick reply that came from Captain Rug Wash was that of sadness and fear. The fear was for the future of rugs belonging to local people. Captain Rug Wash was saddened by fine rugs of the Westcountry being poorly cleaned by uneducated, uncaring rug cleaners who were ruining rugs on a daily basis.

Captain Rug Wash told the local men that he had been sent from his homeland, a distant and magical place, a land full of beautiful rugs. A land where all the inhabitants were growing increasingly worried about the poor conditions and truly awful way rugs were being cleaned. He was sent out by his Elders to find a rug cleaner who was cleaning rugs properly, professionaly, passionately and thoroughly. His mission was to find this educated rug cleaner, he was not permitted to return until he had found such a person to work alongside them spreading the good news of the services the company provided.

He was searching the length and breadth of the Westcountry for many years, unsuccessful in his search, he was starting to give up on his mission. But just as he was thinking his sadness could not get any worse upon hearing more and more stories of people's rugs being shrunk and ruined by uneducated cleaners, he was starting to over hear people talking about a rug cleaning company that was doing amazing work cleaning peoples rugs. So off he flew optimistic of what he would find.

Andi hill, founder of Plymouth Rug Cleaning opened up the door to his rug cleaning headquaters one bright, sunny Monday morning almost tripping over this friendly looking fellow in an amazing Superhero suit, the fabric a quality Andi had never seen. A magical and enlightened glow seemed to radiate from him. Captain Rug Wash soon began to tell Andi about the magical land from which he came a land that was full of beautiful hand knotted rugs. Captain Rug Wash also told Andi about his mission, Andi was not overly surprised at the stories of poor cleaning conditions and techniques that rugs were being put through, that Captain Rug Wash had witnessed.

Upon seeing the great work that PlymouthRug Cleaning were doing Captain Rug Wash was soon seen flying around the Westcountry telling anyone who would listen and anyone who wanted their rugs cleaned about a company he was going to send them too. Where their rugs would be given the most amazing Spa treatment clean it had ever had.

If you listen very carefully and look up into the sky you will see Captain Rug Wash flying overhead helping people who have filthy rugs and no idea who they can trust to clean them.
So if you ever see Captain Rug Wash make sure you follow him to Plymouth Rug Cleaning, where your rug will be treated to the most professional clean it has ever had...

Thursday, 10 December 2009

Supporting Goodweave UK

We are now proud to be supporting Goodweave UK.
www.goodweave.org.uk

Goodweave Uk are an organisation set up to help fight against child labour. Previously named RugMark.
They have been around for several years helping to combat child labour in the weaving of rugs. Many retailers and wholesalers support them by selling rugs with the Goodweave label. A rug with the Goodweave label promises that that rug was not weaved by a child but by a reputable rug weaving facility.

You can help support Goodweave by buying rugs with their label on or visiting their site and making a donation.

Wednesday, 9 December 2009

Beautiful Dartmoor

It was a lovely bright sunny day on Thursday 1st December, and I was on my way across Dartmoor to a small village. I was on my way to visit a lady who had a small collection of rugs that she wanted me to have a look.
She pre-told Sandra in the office that they had had the rugs for a number of years and that recently they have had some water damage due to a small flood.

So on the way out I knew I had to be aware of dye bleed and maybe some odour worries.

I arrived at the property and was greeted by nine very beautiful rugs drying over some scaffolding. The scaffolding was surrounding a beautiful farm building that was in early stages of renovation. The farm is set in an idyllic area of Dartmoor, surrounded by rolling hills and plenty of wildlife.

There were mostly Persians a couple Kilims and an Indian rug. All very fine pieces of art. and all in a good need of a wash. After being shown the rug that had bleed due to the water damage. I advised my client that I can clean them and although there is a risk of any rug bleeding, I would clean them all without causing any dye migration.

After taking some measurements and giving my client the price I began to load my van up with the rugs.
Once I got back to my rug cleaning facilities I laid all the rugs out on the floor and dried them as quick as possible.

After spending a long time inspecting each rug for dye migration, worn and damaged areas and for odours, I gave all the rugs a though wash.

My RugBadger machine took out an amazing amount of dry soil before cleaning, approximately four sandwich bags full, I then knew that all the soil, pollen, dander and allergens had been gently extracted from the rugs. This is a very important process before cleaning.

On returning the rugs my clients were over the moon with the results. And after showing them the bags of soil, which they were amazed by, I assured them that all the grim and muck had come out. As my clients were planning on storing the rugs until their property is completed. I let them know that the rugs are to be taken out of the protective plastic that I delivered them back in. If rugs are left in the plastic for a long period of time they are likely to sweat and get damp, as the rug will not be able to breathe in the plastic. Then you will start to have mold problems and odor concerns.
I left my clients at their farm, very happy with beautifully clean and restored rugs, ready to be put down on the floor in their newly renovated farm.

www.plymouthrugcleaning.co.uk
www.rugcare.tv